Terms of service
Terms of Service
Last Updated: June 2026
Welcome to ELOS. These Terms of Service ("Terms") govern your access to and use of the ELOS website and services operated by Jodhpur Polymers.
By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.
Eligibility
By using this website, you confirm that you are legally capable of entering into binding agreements under applicable laws.
Products and Pricing
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All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.
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Prices, offers, promotions, and product availability may change without prior notice.
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We reserve the right to modify, discontinue, or replace any product at any time.
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Product images are for representation purposes. While we make reasonable efforts to display products accurately, slight variations in color, texture, or appearance may occur due to photography, screen settings, or manufacturing processes.
Orders
ELOS reserves the right to:
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Refuse or cancel any order at its sole discretion.
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Cancel orders suspected of fraud, unauthorized activity, or policy violations.
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Limit quantities purchased per customer, household, or order.
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Request additional verification before processing certain orders.
If an order is cancelled after payment has been received, the applicable refund will be processed through the original payment method.
Payments
We accept supported online payment methods and Cash on Delivery (COD) where available.
All transactions are subject to successful authorization and verification.
ELOS reserves the right to refuse or cancel orders where payment authorization fails or suspicious activity is detected.
Shipping and Delivery
Estimated delivery timelines are provided for convenience only and may vary depending on location, logistics conditions, weather, public holidays, operational constraints, or circumstances beyond our reasonable control.
ELOS shall not be liable for delays caused by third-party logistics partners or unforeseen events.
Returns and Refunds
Returns, refunds, and related requests shall be governed by the ELOS Returns & Refund Policy available on the website.
Customers are encouraged to review the policy before placing an order.
Intellectual Property
All content available on this website, including but not limited to:
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Logos
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Trademarks
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Product Images
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Product Designs
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Graphics
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Text
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Videos
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Website Design
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Branding Elements
is the property of ELOS and/or its licensors and is protected under applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, republished, or used without prior written permission.
Prohibited Activities
Users agree not to:
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Use the website for unlawful purposes.
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Attempt unauthorized access to systems or data.
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Interfere with website functionality or security.
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Copy, scrape, or misuse website content.
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Engage in fraudulent, deceptive, or abusive activities.
Limitation of Liability
To the maximum extent permitted by applicable law, ELOS shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising from:
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Use of the website
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Inability to access the website
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Purchase or use of products
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Delays, interruptions, or technical issues
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Reliance on information available on the website
Nothing in these Terms excludes any liability that cannot be excluded under applicable law.
Third-Party Services
Our website may contain links to third-party websites, applications, payment providers, or services.
ELOS does not control and is not responsible for the content, availability, policies, or practices of such third parties.
Changes to Terms
ELOS reserves the right to update, modify, or revise these Terms at any time.
Changes become effective immediately upon publication on this website.
Continued use of the website after any update constitutes acceptance of the revised Terms.
Governing Law and Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any dispute arising from the use of this website or purchase of products shall be subject to the exclusive jurisdiction of the courts located in Jodhpur, Rajasthan, India.
Contact Information
Brand: ELOS
Legal Entity: Jodhpur Polymers
Address:
21-2B/22-1A/2, Heavy Industrial Area
Jodhpur, Rajasthan – 342001
India
Website: www.eloslifestyle.com
Email: hello@eloslifestyle.com
Phone: +91-7665081000
Working Hours: Monday to Saturday, 10:00 AM – 6:00 PM IST